How does selleRuna work?
At selleRuna, we first take your order and custom size details. Once we receive your measurements, we begin making your product exactly according to your size. After crafting and quality checking, we deliver your order within 15–20 days from the date of purchase.
Are your products handmade?
Yes, all our products are handmade with care and attention to detail. Each item is crafted to offer quality, comfort, and a personal touch.
Do you offer custom sizes?
Absolutely! You can share your measurements during checkout, and we will create the product tailored to your size.
Is there any extra cost for custom sizing?
No, custom sizing is included in the product price. We do not charge extra for size customization.
How long does delivery take?
We deliver all handmade and custom-sized products within 15–20 days after the order is placed.
Do you ship everywhere in Canada?
Yes, we ship to all locations across Canada.
What if my product doesn’t fit?
Since we make everything based on your measurements, the fit is usually perfect. But if there is any issue, you can contact our support team and we’ll help you with an adjustment or solution.
Can I cancel my order after placing it?
Cancellations are accepted only within the first 24 hours of placing the order, as we begin crafting soon after.
What payment methods do you accept?
We accept major payment options including credit/debit cards, PayPal, and other secure online payment methods.
Are your products affordable?
Yes! Our goal is to provide high-quality handmade products at budget-friendly prices, so everyone can enjoy unique and creative items.
